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At the end of your Stay

Question: how many time do i need to bring the car back and catch mu flight ?

We recommend that you allow at least 3:30 to 4:00 hours before the actual departure of your flight. Indeed, there are often traffic jams in the afternoon and early evening.

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Question: do i need to clean the vehicle before the return?

Yes and no. Note however that the vehicles are to be returned in a state of cleanliness acceptable compared to the start. Any vehicle returned excessively dirty (pet hair, sand, mud, stained upholstery, marking ...) will be invoiced and can reach or exceed 100 euros depending on rehabilitation. Remember to subscribe to the cleaning line option to return the vehicle without cleaning. Quiet ride Europcar Martinique handles everything!

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Question: can i return my vehicle outside the opening hours?

yes under certain conditions ... You can actually reurn your vehicle after the closing hour of Europcar. However, you must check in advance the conditions of return. The vehicle will remain under your responsibility until the return procedure is completed by Europcar staff.

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Question: what happens if i return the vehicle beyond the scheduled time?

A late return may change your rental price. However, if you return the vehicle within 29 minutes after the agreed time, you will not suffer any extra cost. This period of 29 minutes exceeded, an additional day will be charged. Attention: our assurances and guarantees only cover you for the rental period specified in your rental.

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Question: should i return the vehicle with full tank?

The vehicle is provided to you at the beginning of your rental with a fuel level indicated in the starting form sheet. You must return the vehicle with the tank at the same level. If upon return of the vehicle,the fuel upgrade was not done, Europcar Martinique charge the missing fuel at the rate specified in an agency plus € 20 fuel service charge. To avoid these drawbacks think the option to subscribe to FTO Full Tank Option! Bring the vehicle with the fuel level you want!

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Question: do i have to inspect the vehicle before final restitution?

When you return, we strongly advise you to make a jointly controlled of the vehicle with the agent Europcar Martinique in office, even if you have suffered any inconvenience during your stay. For this, our technicians are available 7 days / 7, for the agencies opening hours.

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Question: will i have to pay surcharges at the return?

Rentals are charged at the pick up the vehicle.

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Question: i have had an accident, what will happen to my deposit?

When you have a single accident or third party (you must establish a report), you must notify Europcar Martinique in 24:00. Europcar Martinique prepare a report ...

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Contact us
Customer service : 05 96 42 42 42
Booking service : 05 96 42 42 53
Assistance 24/24h 7/7j : 06 96 45 97 83

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