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Question: What if the car breaks down or if I have an accident?

Europcar Martinique provides its customers with a roadside assistance 7 days 7 and 24/24. The telephone number is 0596 42 42 42 7/7 from 07:00 to 22:00, outside these hours please call the following 06 96 45 97 83. They are on the RA.
 
In case of technical problem, our Assistance department will come as soon as possible.
 
In an accident, make sure above all to secure the area and provide information in the shortest possible time, the police and Europcar Martinique. Then complete the precise accident report (available in the vehicle glove box) with the other party (if a third party is involved). Be especially careful in drafting the document, by filling all the requested information and being as specific as possible. If necessary, you may see your accidentally liability.
 
For more information, please consult our Generals Terms of rental or request for service Claims Assistance & Accidents 05 96 42 42 42.


Contact us
Customer service : 05 96 42 42 42
Booking service : 05 96 42 42 53
Assistance 24/24h 7/7j : 06 96 45 97 83

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