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Here are the 5 steps to follow in the event of a puncture :

1️⃣​ Slow down and find a safe place to stop.

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Slow down gradually without braking abruptly. ©rattankun via Canva.com Look for a safe place to park, ideally on the side of the road, away from traffic. Turn on your hazard lights to signal your situation to other drivers.

​2️⃣ ​Ensure your safety and that of your passengers.

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Once stopped, put the vehicle in "Park" (for automatic transmissions) or in first gear (for manual transmissions). Engage the handbrake. If you have a warning triangle, place it at a sufficient distance behind your vehicle to warn other drivers.

3️⃣ Prepare the necessary equipment.

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Take the jack, spare tire, and lug wrench out of your trunk. If you don't feel comfortable or don't have the necessary equipment, call for roadside assistance.

4️⃣ ​Changing the tire

 tire puncture repair

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Remove the lug nuts and take off the flat tire. Place the spare tire on the bolts and hand-tighten the lug nuts. Lower the vehicle with the jack and firmly tighten the lug nuts in a crisscross pattern to ensure a secure fit.

5️⃣ ​Completion

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Once the spare tire is installed, store all tools and the flat tire in the trunk. Make sure everything is in order before driving away.

⚠️ After the incident

Drive carefully and visit a professional as soon as possible to repair the flat tire or buy a new spare tire, if necessary. If you are renting with Europcar Martinique and have a problem with the car, feel free to contact our assistance service for help.

Frequently asked questions :

In case of a flat tire, Somarec Mobile will help you wherever you are! 📲 +596 596 424 424

  1. Keep it on a flat surface and put on the handbrake. Turn on the hazard lights to warn other drivers.

  2. Take the jack, nut wrench and spare tire or repair kit.

  3. Use the wrench to loosen the tire nuts without removing them completely.

  4. Place the jack under the vehicle, following the instructions in the manual, and lift it until the tire is a few centimetres off the ground.

  5. Unscrew the nuts completely and remove the tire.

  6. Install the spare tire or repair the tire: If you have a spare tire, line it up with the bolts and screw the nuts on by hand. If you're using a repair kit, follow the instructions supplied to repair the tire.

  7. Lower the vehicle: use the jack to lower the vehicle until the tire touches the ground, then remove the jack.

  8. Tighten the nuts: use the wrench to tighten the nuts crosswise, making sure to tighten them firmly.

  • Reduce speed
  • Keep control of the vehicle
  • Avoid driving long distances
  • Switch on hazard lights
  • Check tire type
  • Stop as soon as possible
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