Here are the 5 steps to follow in the event of a puncture :

1️⃣​ Slow down and find a safe place to stop.

Slow down gradually without braking abruptly. ©rattankun via Canva.com Look for a safe place to park, ideally on the side of the road, away from traffic. Turn on your hazard lights to signal your situation to other drivers.

​2️⃣ ​Ensure your safety and that of your passengers.

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Once stopped, put the vehicle in "Park" (for automatic transmissions) or in first gear (for manual transmissions). Engage the handbrake. If you have a warning triangle, place it at a sufficient distance behind your vehicle to warn other drivers.

3️⃣ Prepare the necessary equipment.

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Take the jack, spare tire, and lug wrench out of your trunk. If you don't feel comfortable or don't have the necessary equipment, call for roadside assistance.

4️⃣ ​Changing the tire

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Remove the lug nuts and take off the flat tire. Place the spare tire on the bolts and hand-tighten the lug nuts. Lower the vehicle with the jack and firmly tighten the lug nuts in a crisscross pattern to ensure a secure fit.

5️⃣ ​Completion

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Once the spare tire is installed, store all tools and the flat tire in the trunk. Make sure everything is in order before driving away.

⚠️ After the incident

Drive carefully and visit a professional as soon as possible to repair the flat tire or buy a new spare tire, if necessary. If you are renting with Europcar Martinique and have a problem with the car, feel free to contact our assistance service for help.

Frequently asked questions :